Turn happy customer moments into social content

Invite customers to share what they loved through video, photo, voice note or a few words. Customise their moments to match your brand and turn them into ready-to-share social content.

Customer contribution
9:41
A customer's photo of a café brunch table

“Great brunch spot which has some of the best pancakes I’ve ever had”

Branded post
9:41

“Great brunch spot which has some of the best pancakes I’ve ever had”

Bubbys Cafe

@bubbyscafe

viajot

Your next social story could come from your next customer

A tiramisu worth stealing another spoonful of. A bouncy blow-dry that turns heads. A Pilates class that earns its post-workout matcha. Your customers have moments worth sharing every day.

But creating content takes time, and the stories customers share can disappear behind private profiles or never get captured at all.

jot gives your customers a simple way to capture and share one thing they loved about your business, turning real experiences into authentic social content.

Four steps to ready-to-share content

From scan to sharable content in under a minute

    Step 1

    Invite your customers

    Display a QR/NFC touchpoint in your business and share your personalised jot link across the customer journey.

    Step 2

    Let them tell their story

    Customers share a photo, short video, voice note or a few words about something they enjoyed.

    Step 3

    Make it yours

    Use jot's content editor to customise and prepare contributions for different social formats.

    Step 4

    Share and reward

    Share to Instagram or TikTok with one click, and thank your customers with a reward for taking part.

See it live

Auto perks

A little thank you, delivered automatically

We’re exploring automatic rewards during the jot pilot. Approve a customer’s contribution and their perk is sent to them, usually within seconds. Add your booking link to make their next visit just as easy.

Good experiences deserve to be shared

Restaurants & cafes

For cafes, restaurants, coffee shops, brunch spots and bakeries.

Fitness & wellbeing

For boutique gyms, yoga and Pilates studios, personal trainers and wellbeing practitioners.

Bars & pubs

For local pubs, cocktail bars, taprooms and wine bars.

Hair & beauty

For hair salons, barbers, nail salons, tattoo studios, spas and independent therapists.

Be one of the first to try jot

Try jot free for three months and turn happy customer moments into authentic social content for your business. We’ll help you get set up, show you around the dashboard and give your team a simple way to invite customers to take part.

In return, we’d love your feedback. What works, what could be easier and what would make jot more useful for your business? You’ll help shape what comes next, with no obligation to continue after the pilot.

FAQs

Join the pilot

Tell us about your business. We’ll be in touch to show you how jot works and get you set up for the free three-month pilot.

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